pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Critical Vendor's status page →
Resolved after 2 hours 32 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on May 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Update timeline
- investigating May 29, 2026, 11:33 PM UTC
We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
- identified May 29, 2026, 11:44 PM UTC
We are still experiencing degraded performance in our M-Pesa Kenya gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring May 30, 2026, 01:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2026, 02:06 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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