pawaPay incident

Performance degradation affecting Malawi Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 29, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 10:00 PM UTC
Resolved
May 29, 2026, 10:43 PM UTC
Duration
42m
Detected by Pingoru
May 29, 2026, 10:00 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating May 29, 2026, 10:00 PM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring May 29, 2026, 10:23 PM UTC

    A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 29, 2026, 10:43 PM UTC

    The incident has been resolved. We apologise for the inconvenience.