pawaPay incident

Performance degradation affecting Senegal Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 29, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 11h 16m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 05:12 AM UTC
Resolved
May 29, 2026, 04:28 PM UTC
Duration
11h 16m
Detected by Pingoru
May 29, 2026, 05:12 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified May 29, 2026, 05:12 AM UTC

    We have identified instability in Senegal Orange services. We have escalated this to the MMO for resolution.

  2. resolved May 29, 2026, 04:28 PM UTC

    The incident has been resolved. We apologise for the inconvenience.