pawaPay incident

Performance degradation affecting Nigeria Airtel services

Resolved after 2 hours 45 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on May 27, 2026.

monitoring May 28, 2026, 12:55 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
May 27, 2026, 11:35 PM UTC
Resolved
May 28, 2026, 02:21 AM UTC
Duration
2h 45m
Detected by Pingoru
May 27, 2026, 11:35 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified May 27, 2026, 11:35 PM UTC

    We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 28, 2026, 12:55 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 28, 2026, 02:21 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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