Resolved after 3 hours 55 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on May 27, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: Payout
Update timeline
- identified May 27, 2026, 11:39 PM UTC
We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
- monitoring May 28, 2026, 12:57 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- investigating May 28, 2026, 01:48 AM UTC
We are currently investigating this issue.
- monitoring May 28, 2026, 02:00 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 28, 2026, 03:34 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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