pawaPay incident

Performance degradation affecting Sierra Leone Orange services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 23, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 08:02 PM UTC
Resolved
May 24, 2026, 12:00 AM UTC
Duration
3h 58m
Detected by Pingoru
May 23, 2026, 08:02 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified May 23, 2026, 08:02 PM UTC

    We have identified instability in Sierra Leone Orange services. We have escalated this to the MMO for resolution.

  2. monitoring May 23, 2026, 11:27 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 24, 2026, 12:00 AM UTC

    The incident has been resolved. We apologise for the inconvenience.