pawaPay incident
Performance degradation affecting Uganda Airtel services
Minor Vendor's status page →
Resolved after 2 hours 30 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on May 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Update timeline
- identified May 23, 2026, 04:18 AM UTC
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
- monitoring May 23, 2026, 05:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2026, 06:49 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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