pawaPay incident

Performance degradation affecting DRC Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 23, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 12:28 AM UTC
Resolved
May 23, 2026, 12:59 AM UTC
Duration
31m
Detected by Pingoru
May 23, 2026, 12:28 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating May 23, 2026, 12:28 AM UTC

    We are experiencing an outage of the DRC Orange services. We are investigating the issue.

  2. monitoring May 23, 2026, 12:43 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 23, 2026, 12:59 AM UTC

    The incident has been resolved. We apologise for the inconvenience.