pawaPay incident
Performance degradation affecting Ghana Telecel services
Critical Vendor's status page →
Resolved after 16 hours 59 minutes, affecting Telecel :: Payout, on May 21, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Telecel :: Payout
Update timeline
- investigating May 21, 2026, 03:58 PM UTC
We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
- identified May 22, 2026, 06:18 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Telecel Ghana payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring May 22, 2026, 08:09 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 22, 2026, 08:57 AM UTC
This incident has been resolved.
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