pawaPay incident

Performance degradation affecting Zambia Zamtel services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting Zamtel :: USSD Deposit, which began 3h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 06:34 AM UTC
Resolved
Ongoing
Duration
● 3h 28m
Detected by Pingoru
May 21, 2026, 06:34 AM UTC

Affected components

Zamtel :: USSD Deposit

Update timeline

  1. identified May 21, 2026, 06:34 AM UTC

    We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.