pawaPay incident

Performance degradation affecting Tanzania Yas services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 20, 2026 affecting Yas :: Web Deposit and Yas :: USSD Deposit and 1 more component, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 09:20 PM UTC
Resolved
May 21, 2026, 02:45 AM UTC
Duration
5h 24m
Detected by Pingoru
May 20, 2026, 09:20 PM UTC

Affected components

Yas :: Web DepositYas :: USSD DepositYas :: Payout

Update timeline

  1. identified May 20, 2026, 09:20 PM UTC

    We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.

  2. monitoring May 21, 2026, 12:04 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 21, 2026, 02:45 AM UTC

    The incident has been resolved. We apologise for the inconvenience.