pawaPay incident

Performance degradation affecting Airtel OpenAPI services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 20, 2026 affecting Airtel :: Payout and Airtel :: Payout and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 07:27 PM UTC
Resolved
May 20, 2026, 10:53 PM UTC
Duration
3h 25m
Detected by Pingoru
May 20, 2026, 07:27 PM UTC

Affected components

Airtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: Payout

Update timeline

  1. identified May 20, 2026, 07:27 PM UTC

    We have identified instability in Airtel OpenAPI services. We have escalated this to the MNO for resolution.

  2. monitoring May 20, 2026, 10:08 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 20, 2026, 10:53 PM UTC

    This incident has been resolved.