pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 20, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 09:20 AM UTC
Resolved
May 20, 2026, 12:23 PM UTC
Duration
3h 2m
Detected by Pingoru
May 20, 2026, 09:20 AM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. identified May 20, 2026, 09:20 AM UTC

    We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.

  2. resolved May 20, 2026, 12:23 PM UTC

    This incident has been resolved.