pawaPay incident

Performance degradation affecting Gabon Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 20, 2026 affecting Airtel :: Payout and Airtel :: Web Deposit, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:14 AM UTC
Resolved
May 20, 2026, 01:18 AM UTC
Duration
1h 3m
Detected by Pingoru
May 20, 2026, 12:14 AM UTC

Affected components

Airtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. identified May 20, 2026, 12:14 AM UTC

    We have identified instability in Gabon Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 20, 2026, 01:03 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 20, 2026, 01:18 AM UTC

    The incident has been resolved. We apologise for the inconvenience.