pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 6 hours 17 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on May 18, 2026.

monitoring May 19, 2026, 03:46 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
May 18, 2026, 10:48 PM UTC
Resolved
May 19, 2026, 05:06 AM UTC
Duration
6h 17m
Detected by Pingoru
May 18, 2026, 10:48 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating May 18, 2026, 10:48 PM UTC

    We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.

  2. investigating May 18, 2026, 10:56 PM UTC

    This is a quick update to inform you that we are still investigating the possible root cause of this incident. We'll provide an update as soon as possible.

  3. monitoring May 19, 2026, 03:46 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved May 19, 2026, 05:06 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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