pawaPay incident
Performance degradation affecting Cameroon Orange services
pawaPay experienced a minor incident on May 18, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 6h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Orange :: Web DepositOrange :: Payout
Update timeline
- investigating May 18, 2026, 10:48 PM UTC
We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.
- investigating May 18, 2026, 10:56 PM UTC
This is a quick update to inform you that we are still investigating the possible root cause of this incident. We'll provide an update as soon as possible.
- monitoring May 19, 2026, 03:46 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 19, 2026, 05:06 AM UTC
The incident has been resolved. We apologise for the inconvenience.