pawaPay incident

Performance degradation affecting Nigeria Airtel services

Resolved after 5 hours 22 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on May 17, 2026.

monitoring May 17, 2026, 06:42 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
May 17, 2026, 03:43 AM UTC
Resolved
May 17, 2026, 09:05 AM UTC
Duration
5h 22m
Detected by Pingoru
May 17, 2026, 03:43 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified May 17, 2026, 03:43 AM UTC

    We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 17, 2026, 06:42 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 17, 2026, 09:05 AM UTC

    This incident has been resolved.

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