pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 15, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 12:15 PM UTC
Resolved
May 15, 2026, 01:26 PM UTC
Duration
1h 11m
Detected by Pingoru
May 15, 2026, 12:15 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating May 15, 2026, 12:15 PM UTC

    We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring May 15, 2026, 12:37 PM UTC

    A fix has been deployed by Tanzania Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 15, 2026, 01:26 PM UTC

    This incident has been resolved.