pawaPay incident

Performance degradation affecting Ghana Telecel services

pawaPay is currently experiencing a major incident affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 11:44 PM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
May 14, 2026, 11:44 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. identified May 14, 2026, 11:44 PM UTC

    We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.