pawaPay incident
Performance degradation affecting Ghana Telecel services
Major Vendor's status page →
Resolved after 2 hours 38 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on May 14, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout
Update timeline
- identified May 14, 2026, 11:44 PM UTC
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
- monitoring May 15, 2026, 01:43 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 15, 2026, 02:23 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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