pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 2 hours 41 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on May 14, 2026.

monitoring May 15, 2026, 01:49 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
May 14, 2026, 11:42 PM UTC
Resolved
May 15, 2026, 02:24 AM UTC
Duration
2h 41m
Detected by Pingoru
May 14, 2026, 11:42 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating May 14, 2026, 11:42 PM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring May 15, 2026, 01:49 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 15, 2026, 02:24 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Your product runs on more than pawaPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →