pawaPay incident

Performance degradation affecting DRC Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 14, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 10:28 PM UTC
Resolved
May 15, 2026, 02:43 AM UTC
Duration
4h 15m
Detected by Pingoru
May 14, 2026, 10:28 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. identified May 14, 2026, 10:28 PM UTC

    We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.

  2. resolved May 15, 2026, 02:43 AM UTC

    The incident has been resolved. We apologise for the inconvenience.