pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 04:43 PM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
May 13, 2026, 04:43 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified May 13, 2026, 04:43 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the Vodacom for resolution.

  2. identified May 13, 2026, 05:07 PM UTC

    We are continuing to work on a fix for this issue.