pawaPay incident
Performance degradation affecting Tanzania Vodacom services
Critical Vendor's status page →
Resolved after 5 hours 7 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on May 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout
Update timeline
- identified May 13, 2026, 04:43 PM UTC
We have identified instability in Tanzania Vodacom services. We have escalated this to the Vodacom for resolution.
- identified May 13, 2026, 05:07 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 13, 2026, 08:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 09:51 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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