pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 1 hour 52 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on May 13, 2026.

monitoring May 13, 2026, 03:23 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
May 13, 2026, 02:32 PM UTC
Resolved
May 13, 2026, 04:25 PM UTC
Duration
1h 52m
Detected by Pingoru
May 13, 2026, 02:32 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified May 13, 2026, 02:32 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the Vodacom for resolution.

  2. monitoring May 13, 2026, 03:23 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 13, 2026, 04:25 PM UTC

    This incident has been resolved.

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