pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 02:32 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
May 13, 2026, 02:32 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified May 13, 2026, 02:32 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the Vodacom for resolution.

  2. monitoring May 13, 2026, 03:23 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.