pawaPay incident

Performance degradation affecting Zambia Airtel services

pawaPay is currently experiencing a major incident affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 04:38 PM UTC
Resolved
Ongoing
Duration
● 1h 53m
Detected by Pingoru
May 12, 2026, 04:38 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating May 12, 2026, 04:38 PM UTC

    We are experiencing an outage in the Zambia Airtel services. We are investigating the issue.