pawaPay incident
Performance degradation affecting Zambia Airtel services
Major Vendor's status page →
Resolved after 3 hours 42 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on May 12, 2026.
A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Update timeline
- investigating May 12, 2026, 04:38 PM UTC
We are experiencing an outage in the Zambia Airtel services. We are investigating the issue.
- monitoring May 12, 2026, 07:29 PM UTC
A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 12, 2026, 08:20 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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