pawaPay incident

Performance degradation affecting Nigeria MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 11, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 11:20 PM UTC
Resolved
May 12, 2026, 01:23 AM UTC
Duration
2h 2m
Detected by Pingoru
May 11, 2026, 11:20 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. identified May 11, 2026, 11:20 PM UTC

    We have identified instability in Nigeria MTN services. We have escalated this to the MMO for resolution.

  2. monitoring May 11, 2026, 11:45 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 12, 2026, 01:23 AM UTC

    The incident has been resolved. We apologise for the inconvenience.