pawaPay incident
Performance degradation affecting Zambia Airtel services
Critical Vendor's status page →
Resolved after 2 hours 31 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on May 11, 2026.
A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Update timeline
- identified May 11, 2026, 10:51 PM UTC
We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
- monitoring May 11, 2026, 11:42 PM UTC
A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 12, 2026, 01:22 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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