pawaPay incident

Performance degradation affecting Senegal Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 11, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 03:03 PM UTC
Resolved
May 11, 2026, 05:12 PM UTC
Duration
2h 8m
Detected by Pingoru
May 11, 2026, 03:03 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating May 11, 2026, 03:03 PM UTC

    We are experiencing an outage in the Senegal Orange services. We are investigating the issue.

  2. monitoring May 11, 2026, 03:54 PM UTC

    A fix has been deployed by Senegal Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 11, 2026, 05:12 PM UTC

    This incident has been resolved.