pawaPay incident

Performance degradation affecting Mozambique Vodacom services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 9, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 04:17 PM UTC
Resolved
May 09, 2026, 09:02 PM UTC
Duration
4h 44m
Detected by Pingoru
May 09, 2026, 04:17 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. identified May 09, 2026, 04:17 PM UTC

    We have identified instability in Mozambique Vodacom services. We have escalated this to the MMO for resolution.

  2. identified May 09, 2026, 04:18 PM UTC

    We have identified instability in Mozambique Vodacom services. We have escalated this to the MMO for resolution.

  3. monitoring May 09, 2026, 06:16 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved May 09, 2026, 09:02 PM UTC

    The incident has been resolved. We apologise for the inconvenience.