pawaPay incident

Performance degradation affecting Airtel OpenAPI services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 9, 2026 affecting Airtel :: Payout and Airtel :: Payout and 1 more component, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 08:28 AM UTC
Resolved
May 09, 2026, 12:15 PM UTC
Duration
3h 46m
Detected by Pingoru
May 09, 2026, 08:28 AM UTC

Affected components

Airtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: Payout

Update timeline

  1. identified May 09, 2026, 08:28 AM UTC

    We have identified instability in Airtel OpenAPI services. We have escalated this to the MMO for resolution.

  2. monitoring May 09, 2026, 10:02 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 09, 2026, 12:15 PM UTC

    This incident has been resolved.