pawaPay incident

Performance degradation affecting Mozambique Movitel services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 8, 2026 affecting Movitel :: Web Deposit and Movitel :: Payout, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 11:02 PM UTC
Resolved
May 09, 2026, 03:01 AM UTC
Duration
3h 59m
Detected by Pingoru
May 08, 2026, 11:02 PM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. identified May 08, 2026, 11:02 PM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. monitoring May 09, 2026, 02:16 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 09, 2026, 03:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.