pawaPay incident

Performance degradation affecting Tanzania Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 7, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 11:44 PM UTC
Resolved
May 08, 2026, 03:54 AM UTC
Duration
4h 10m
Detected by Pingoru
May 07, 2026, 11:44 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating May 07, 2026, 11:44 PM UTC

    We are experiencing degraded performance in the Tanzania Airtel services. We are investigating the issue.

  2. monitoring May 08, 2026, 03:24 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 08, 2026, 03:54 AM UTC

    The incident has been resolved. We apologise for the inconvenience.