pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 3 hours 38 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on May 7, 2026.

monitoring May 07, 2026, 11:44 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
May 07, 2026, 08:51 PM UTC
Resolved
May 08, 2026, 12:29 AM UTC
Duration
3h 38m
Detected by Pingoru
May 07, 2026, 08:51 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating May 07, 2026, 08:51 PM UTC

    We are experiencing an outage in the Tanzania Vodacom services. We are investigating the issue.

  2. identified May 07, 2026, 09:30 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring May 07, 2026, 10:53 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. identified May 07, 2026, 11:01 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  5. monitoring May 07, 2026, 11:44 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  6. resolved May 08, 2026, 12:29 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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