pawaPay incident

Performance degradation affecting Mozambique Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 21, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 10:20 PM UTC
Resolved
Apr 22, 2026, 03:24 AM UTC
Duration
5h 4m
Detected by Pingoru
Apr 21, 2026, 10:20 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Apr 21, 2026, 10:20 PM UTC

    We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.

  2. monitoring Apr 22, 2026, 12:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 22, 2026, 03:24 AM UTC

    This incident has been resolved.