pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 11 hours 14 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on April 21, 2026.

monitoring Apr 22, 2026, 07:14 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Apr 21, 2026, 09:48 PM UTC
Resolved
Apr 22, 2026, 09:03 AM UTC
Duration
11h 14m
Detected by Pingoru
Apr 21, 2026, 09:48 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Apr 21, 2026, 09:48 PM UTC

    We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.

  2. monitoring Apr 22, 2026, 07:14 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 22, 2026, 09:03 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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