pawaPay incident

Performance degradation affecting Cameroon Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 21, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 02:14 AM UTC
Resolved
Apr 21, 2026, 05:02 AM UTC
Duration
2h 47m
Detected by Pingoru
Apr 21, 2026, 02:14 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Apr 21, 2026, 02:14 AM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  2. monitoring Apr 21, 2026, 03:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 05:02 AM UTC

    The incident has been resolved. We apologise for the inconvenience.