pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Ongoing since 12:50 PM UTC, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more.

identified Nov 11, 2026, 12:08 PM UTC

This is a quick update to inform you that we are still experiencing degraded performance in our Tanzania Vodacom deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Started
Nov 10, 2026, 12:50 PM UTC
Resolved
Ongoing
Duration
● 23h 54m
Detected by Pingoru
Nov 10, 2026, 12:50 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified Nov 10, 2026, 12:50 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. identified Nov 11, 2026, 12:08 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Tanzania Vodacom deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

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