pawaPay incident
Performance degradation affecting Uganda Airtel services
Ongoing since 10:01 PM UTC, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more.
A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Nov 10, 2026, 10:01 PM UTC
We are experiencing instabilities the Uganda Airtel services. We are investigating the issue.
- investigating Nov 10, 2026, 10:30 PM UTC
This is a quick update to inform you that we are experiencing an outage in our Uganda Airtel deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Nov 10, 2026, 11:33 PM UTC
A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
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