pawaPay incident
Performance degradation affecting Cameroon MTN services
pawaPay experienced a major incident on May 5, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 4h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 05, 2026, 07:29 PM UTC
We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
- monitoring May 05, 2026, 08:00 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified May 05, 2026, 08:04 PM UTC
We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
- monitoring May 05, 2026, 08:30 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 06, 2026, 12:02 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Looking to track pawaPay downtime and outages?
Pingoru polls pawaPay's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when pawaPay reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track pawaPay alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required