pawaPay incident

Performance degradation affecting Cameroon MTN services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 5, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 07:29 PM UTC
Resolved
May 06, 2026, 12:02 AM UTC
Duration
4h 33m
Detected by Pingoru
May 05, 2026, 07:29 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. identified May 05, 2026, 07:29 PM UTC

    We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.

  2. monitoring May 05, 2026, 08:00 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified May 05, 2026, 08:04 PM UTC

    We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.

  4. monitoring May 05, 2026, 08:30 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved May 06, 2026, 12:02 AM UTC

    The incident has been resolved. We apologise for the inconvenience.