pawaPay incident

Performance degradation affecting Tanzania Halotel services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 5, 2026 affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 07:05 PM UTC
Resolved
May 06, 2026, 12:01 AM UTC
Duration
4h 55m
Detected by Pingoru
May 05, 2026, 07:05 PM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. investigating May 05, 2026, 07:05 PM UTC

    We are experiencing an outage in the Tanzania Halotel services. We are investigating the issue.

  2. monitoring May 05, 2026, 07:27 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 06, 2026, 12:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.