pawaPay incident
Performance degradation affecting Mali Orange services
Resolved after 2 hours 26 minutes, affecting Orange :: Web deposit, on October 20, 2026.
A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 20, 2026, 11:00 PM UTC
We are experiencing an outage of the Mali Orange services. We are investigating the issue.
- monitoring Oct 20, 2026, 11:26 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 20, 2026, 11:43 PM UTC
We have identified instability in Mali Orange services. We have escalated this to the MMO for resolution.
- monitoring Oct 21, 2026, 12:43 AM UTC
A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 21, 2026, 01:27 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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