pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 3 hours 54 minutes, affecting Movitel :: Web Deposit, on October 20, 2026.

monitoring Oct 20, 2026, 08:20 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 20, 2026, 05:01 PM UTC
Resolved
Oct 20, 2026, 08:55 PM UTC
Duration
3h 54m
Detected by Pingoru
Oct 20, 2026, 05:01 PM UTC

Affected components

Movitel :: Web Deposit

Update timeline

  1. identified Oct 20, 2026, 05:01 PM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 20, 2026, 08:20 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 20, 2026, 08:55 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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