pawaPay incident

Performance degradation affecting DRC Vodacom services

Resolved after 2 hours 9 minutes, affecting Vodacom :: Web Deposit and Vodacom :: Payout, on October 17, 2026.

monitoring Oct 17, 2026, 10:55 PM UTC

A fix has been deployed by DRC Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 17, 2026, 09:52 PM UTC
Resolved
Oct 18, 2026, 12:02 AM UTC
Duration
2h 9m
Detected by Pingoru
Oct 17, 2026, 09:52 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Oct 17, 2026, 09:52 PM UTC

    We are experiencing degraded performance in the DRC Vodacom services. We are investigating the issue.

  2. monitoring Oct 17, 2026, 10:55 PM UTC

    A fix has been deployed by DRC Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 18, 2026, 12:02 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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