Performance degradation affecting Uganda Airtel services

Update timeline

1. identified Oct 17, 2026, 11:19 AM UTC

   We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.

2. identified Oct 17, 2026, 06:04 PM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

3. identified Oct 18, 2026, 12:04 AM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

4. identified Oct 18, 2026, 01:26 PM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

5. identified Oct 19, 2026, 08:43 AM UTC

   We are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

6. identified Oct 19, 2026, 06:26 PM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

7. identified Oct 20, 2026, 04:43 AM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

8. identified Oct 20, 2026, 03:40 PM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

9. identified Oct 21, 2026, 08:02 AM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Uganda USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

10. identified Oct 22, 2026, 04:27 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Uganda USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

11. identified Oct 23, 2026, 04:53 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Uganda USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.