pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 11 hours 5 minutes, affecting Orange :: Web Deposit, on October 17, 2026.

monitoring Oct 17, 2026, 08:21 PM UTC

A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 17, 2026, 10:16 AM UTC
Resolved
Oct 17, 2026, 09:21 PM UTC
Duration
11h 5m
Detected by Pingoru
Oct 17, 2026, 10:16 AM UTC

Affected components

Orange :: Web Deposit

Update timeline

  1. identified Oct 17, 2026, 10:16 AM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  2. identified Oct 17, 2026, 06:03 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Oct 17, 2026, 08:21 PM UTC

    A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Oct 17, 2026, 09:21 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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