pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 1 hour 39 minutes, affecting Airtel :: Web Deposit, on October 17, 2026.

monitoring Oct 17, 2026, 03:39 AM UTC

A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 17, 2026, 03:07 AM UTC
Resolved
Oct 17, 2026, 04:47 AM UTC
Duration
1h 39m
Detected by Pingoru
Oct 17, 2026, 03:07 AM UTC

Affected components

Airtel :: Web Deposit

Update timeline

  1. investigating Oct 17, 2026, 03:07 AM UTC

    We are experiencing degraded performance in the Malawi Airtel services. We are investigating the issue.

  2. monitoring Oct 17, 2026, 03:39 AM UTC

    A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 04:47 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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