pawaPay incident

Performance degradation affecting Mali Orange services

Resolved after 3 hours 14 minutes, affecting Orange :: Web deposit, on October 16, 2026.

monitoring Oct 17, 2026, 12:47 AM UTC

A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 16, 2026, 11:54 PM UTC
Resolved
Oct 17, 2026, 03:08 AM UTC
Duration
3h 14m
Detected by Pingoru
Oct 16, 2026, 11:54 PM UTC

Affected components

Orange :: Web deposit

Update timeline

  1. investigating Oct 16, 2026, 11:54 PM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. monitoring Oct 17, 2026, 12:47 AM UTC

    A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 03:08 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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