pawaPay incident

Performance degradation affecting Tanzania Airtel services

Resolved after 2 hours 12 minutes, affecting Airtel :: Payout, on October 16, 2026.

monitoring Oct 16, 2026, 12:05 PM UTC

A fix has been deployed by Tanzania Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 16, 2026, 10:56 AM UTC
Resolved
Oct 16, 2026, 01:08 PM UTC
Duration
2h 12m
Detected by Pingoru
Oct 16, 2026, 10:56 AM UTC

Affected components

Airtel :: Payout

Update timeline

  1. identified Oct 16, 2026, 10:56 AM UTC

    We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 16, 2026, 12:05 PM UTC

    A fix has been deployed by Tanzania Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 16, 2026, 01:08 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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