pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 3 hours 48 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on October 8, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 08, 2026, 04:41 PM UTC
We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
- monitoring Oct 08, 2026, 05:16 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 08, 2026, 05:59 PM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- identified Oct 08, 2026, 06:18 PM UTC
This is a quick update to inform you that we are still experiencing an outage in our Orange gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 08, 2026, 07:24 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 08, 2026, 08:29 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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