pawaPay incident

Performance degradation affecting DRC Vodacom services

Resolved after 1 hour 39 minutes, affecting Vodacom :: Web Deposit and Vodacom :: Payout, on September 30, 2026.

monitoring Sep 30, 2026, 11:39 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 30, 2026, 10:28 PM UTC
Resolved
Oct 01, 2026, 12:08 AM UTC
Duration
1h 39m
Detected by Pingoru
Sep 30, 2026, 10:28 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Sep 30, 2026, 10:28 PM UTC

    We are experiencing degraded performance in the DRC Vodacom services. We are investigating the issue.

  2. monitoring Sep 30, 2026, 11:39 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 01, 2026, 12:08 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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