pawaPay incident

Performance degradation affecting Mali Orange services

Resolved after 3 hours 47 minutes, affecting Orange :: Web deposit, on September 26, 2026.

monitoring Sep 27, 2026, 01:11 AM UTC

A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 26, 2026, 11:39 PM UTC
Resolved
Sep 27, 2026, 03:27 AM UTC
Duration
3h 47m
Detected by Pingoru
Sep 26, 2026, 11:39 PM UTC

Affected components

Orange :: Web deposit

Update timeline

  1. investigating Sep 26, 2026, 11:39 PM UTC

    We are experiencing n outage of the Mali Orange services. We are investigating the issue.

  2. monitoring Sep 27, 2026, 01:11 AM UTC

    A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 27, 2026, 03:27 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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