pawaPay incident
Performance degradation affecting MTN OpenAPI services
Critical Vendor's status page →
Resolved after 3 hours 14 minutes, affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more, on September 26, 2026.
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: Payout
Update timeline
- identified Sep 26, 2026, 03:43 PM UTC
We have identified instability in MTN services in the following market(s): Benin, Cameroon, DRC, CIV, Ghana, Liberia, Nigeria, Uganda, and Zambia. We have escalated this to the MMO for resolution.
- monitoring Sep 26, 2026, 04:01 PM UTC
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
- resolved Sep 26, 2026, 06:58 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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